HEAPS has developed an innovative Health Compliance & Risk Management that will manage the overall health of the customers proactively, leading to a lower health risk profile and improvement in customer health. This program comprises the computation of Disease Severity Index, Risk of Hospitalization, Medication and Lab adherence rates based on real time inputs.

By using HEAPS’s services, pharmacies, pharmaceuticals and diagnostics can effectively use these real-time insights to provide better customer engagement, leading to higher retentivity as the end-result. Furthermore, these businesses can also use the health data to cross-sell medical services, adding to the benefits they provide to their customers. The customers will stay compliant to their customized health and care monitoring plans, thereby preventing costly hospitalizations and thus reduce their expenditure, leading to greater customer-satisfaction.